Alhambra · Monterey Park · San Gabriel · Rosemead · Temple City

Dental billing automation for the west San Gabriel Valley.

Here the front desk often explains a treatment plan in two or three languages. Sai for Dentists takes the portal downloads and payment posting off that desk, so your team can spend its time with patients.

  • 61,096people in Monterey Park at the 2020 census
  • 66%of Monterey Park residents identified as Asian in 2020
  • 2California counties with dental managed care
San Gabriel Mountains21010PasadenaSouth PasadenaSan MarinoAlhambraMonterey ParkSan GabrielRosemeadTemple CityArcadiaMonroviaDuarteEl MonteBaldwin ParkWest CovinaCovinaAzusaGlendoraSan DimasLa VerneWalnutDiamond BarRowland HeightsPomona
Schematic, not to scale. Highlighted cities are the ones this page covers.
The front desk

The work only your team can do.

The west valley is home to one of the largest Chinese American communities in the country. Explaining a benefit or a denied claim in the language a patient is most comfortable in is work no software does well.

Every hour spent downloading EOBs and keying payments is an hour taken from that. Sai takes the repetitive half of the job.

Medi-Cal Dental

Same card, two payment routes.

In Los Angeles County a Medi-Cal patient stays in fee-for-service unless they choose a prepaid dental plan. The benefits are the same, but the claim goes to a different payer.

Fee-for-service claims are paid in full only if submitted within six months after the end of the month of service. The California billing guide lists the other deadlines.

Medi-Cal patient, Los Angeles County

Default

Fee-for-service

Claim goes to Medi-Cal Dental

If the patient chose one

Prepaid dental plan

Claim goes to the plan

Check eligibility before treatment to see which route applies.
Which west valley cities can join the cohort?

Alhambra, Monterey Park, San Gabriel, Rosemead and Temple City, along with the rest of the San Gabriel Valley and Southern California.

Does Sai talk to our patients?

No. It retrieves EOBs, posts insurance payments and reconciles deposits. Patient conversations stay with your team.

Can Sai post Medi-Cal Dental payments?

Sai can be set up for any payer portal your office signs in to. We confirm each one against your payer list during onboarding.

Give your team its mornings back.

Free for design-partner offices during the startup cohort.

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