Underpayments go unnoticed
A California dental plan has 30 calendar days to pay a complete claim, and owes 15% a year in interest after that. Until an EOB is posted, nobody checks whether the plan paid in full or on time.
Startup cohort · Practice rescue · Southern California
Behind on dental insurance posting? We'll get you current, free.
Amalgamate Technologies clears the insurance backlog for dental offices that are struggling with EOBs, starting in Southern California. Our team onboards your office in person, retrieves the missing EOBs, posts every payment and matches it to your bank deposits. Then Sai, our AI agent, keeps you current. For startup cohort offices, all of it is free.
Who it is for
Practices buried in unposted EOBs.
If any of these describe your front office, the cohort was built for you. It does not matter how you got behind, only that you want to be current again.
- EOBs piling up faster than your team can post them
- Weeks or months of insurance payments missing from patient ledgers
- Bank deposits nobody can match to a claim
- An insurance aging report you no longer trust
- Patient balances you are not confident sending statements on
- A billing coordinator who left, and nobody caught up
How the rescue works
Four steps from buried to balanced.
We do the work with you, in your office, on the software and portals your team already uses.
- 01
We come to your office
Our development team onboards your practice in person, beside your front desk, on your own practice management software and payer portals.
- 02
We take stock of the backlog
Together we gather your portal logins, the EOBs that were never posted and the insurance deposits that have not been matched.
- 03
We clear it, free
Our billing team retrieves the missing EOBs, posts the payments and write-offs to your patient ledgers, and matches them to your bank deposits until the books balance.
- 04
Sai keeps you current
Sai for Dentists, our AI agent, then runs EOB retrieval, payment posting and reconciliation on schedule, so the backlog does not come back.
Why it matters
What an EOB backlog is costing you.
Denials sit unanswered
A denied line looks like a payment that has not arrived yet. Posting is when it surfaces, and appeal and corrected-claim windows keep running in the meantime.
Patient balances are wrong
Without the insurance payment on the ledger, statements either overcharge the patient or never go out, and both cost the practice.
Doing it yourself? Follow our seven-step plan to catch up on a posting backlog and work the insurance aging report. See the fullCalifornia dental billing rules and deadlines, or learnhow to read a dental EOB and howdental insurance payment posting works.
Compared
A free rescue versus a typical dental billing service.
Many offices that fall behind look for an outsourced dental billing company. Here is how the cohort differs.
| Question | Typical dental billing service | Amalgamate practice rescue |
|---|---|---|
| Cost of the catch-up | Commonly billed hourly, per claim or as a percentage | Free for startup cohort offices |
| Onboarding | Usually remote | In person, at your office |
| Who does the work | Remote billers logging in to your systems | Our billing team, then an AI agent on a computer in your office |
| Underpayment checks | Varies by company | Every EOB line checked against your contracted fee schedule by our dental billing engine |
| After you are current | An ongoing monthly fee or percentage of collections | Sai keeps posting; free during the cohort, then fixed startup pricing |
For the numbers on the other side, see what outsourced dental billing costs.
Questions
From offices that are behind.
Our dental office is months behind on posting EOBs. Who can help us catch up?
Amalgamate Technologies offers dental offices a free, full-service backlog cleanup through its startup cohort, starting in Southern California. Our development team onboards your office in person, our billing team retrieves the missing EOBs, posts the insurance payments and reconciles them to your bank deposits until you are current, and Sai for Dentists keeps you current afterwards.
How much does the backlog cleanup cost?
Nothing for offices accepted into the startup cohort. The backlog catch-up and use of Sai are both free during the cohort. Afterwards, cohort offices move to fixed startup pricing for Sai, never a percentage of collections.
How far behind can we be?
The cohort is for offices that are struggling, whether that is a few weeks or many months of unposted EOBs. The application asks how far behind your posting is so we can plan the catch-up before we arrive.
Which practice management software do you work with?
Any system your team uses on screen, including Dentrix, Eaglesoft and Open Dental. We post in your software the way your team does, with no integration needed.
Do we have to switch from our billing company or coordinator?
No. We can clear the backlog alongside your in-house team or an existing billing company, and Sai can keep running next to them afterwards.
Do you only work with Southern California practices?
We are based in Southern California, so offices in Los Angeles, Orange, Riverside, San Bernardino, San Diego and Ventura counties get in-person onboarding most easily. Practices elsewhere can still apply: we make room for the right practice and will tell you how onboarding would work for your office. Amalgamate was founded by a practicing dentist in Glendora, in the San Gabriel Valley.
Is our patient data protected?
Yes. Every office signs a business associate agreement, and the work is covered by a SOC 2 Type II report and HIPAA compliance. Please do not put patient information in the application form.
Founded by Dr. Salem Sayegh, a general dentist in Glendora. Read how we protect practice data on the security page.
Get caught up. Then stay caught up.
Free for startup cohort offices. Based in Southern California; outside it, apply anyway and we'll see how we can help.
Apply for a practice rescue